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Fraud Resources

Through its regulatory oversight of national banks, the OCC works to implement legislation designed to detect, identify, and prevent financial crimes and fraud. You can play a role as well by reporting crimes and fraudulent activities, filing complaints with the appropriate agency, and learning more about consumer fraud.

Report Financial Crimes and Fraudulent Activities

Contact the police or your local FBI office.
Report Internet phishing to the Anti-phishing Working Group.

File a Complaint

Regulatory agencies, such as the Federal Trade Commission (FTC), generally do not resolve individual consumer complaints, so why should you file a complaint with them? These agencies compile individual complaints into databases used by law enforcement agencies to detect patterns of criminal activity, to open investigations, and to pursue prosecutions.

United States Postal Inspection Service Mail Fraud Complaint Form
Report attempts to fraudulently obtain money or valuables through the postal system.

Federal Trade Commission Complaint Assistant
Report identity theft or complaints regarding credit reports, debt collectors, or poor business practices.

Internet Crime Complaint Center
Report spam, attempts to fraudulently obtain money or valuables, and criminal activity (threats, hacking, child pornography, copyright infringement) using the Internet.

Learn More about Consumer Fraud

Criminals are constantly thinking up ways to get access to your financial information or to get cash from you or your account. Arm yourself with the information you need to protect yourself from these scams.

More Resources

Visit the FTC’s Bureau of Consumer Protection and perform a key word search to learn about other types of scams.

Visit OCC’s Help with my Bank for Answers about Forgery and Fraud and other consumer-related information.

Related News and Issuances
Publish DateIdentifierTitle
07/18/2019  NR 2019-80, OCC Enforcement Actions and Terminations
07/17/2019  NR 2019-79, Federal Bank Regulatory Agencies Announce Coordination of Reviews for Certain Foreign Funds Under Volcker Rule
07/12/2019  NR 2019-78, OCC Allows National Banks and Federal Savings Associations Affected by Severe Weather Along the Gulf Coast to Close
07/12/2019  NR 2019-77, Agencies Propose Rule on the Capital Treatment of Land Development Loans
07/09/2019  NR 2019-76, Agencies Adopt Final Rule to Exclude Community Banks from the Volcker Rule